[Vision2020] [Spam 3.81] Re: Spectrum Outage

[Betsy Dickow]

We hate Spectrum...constantly losing our internet connection.

Sent from my iPad

> On Sep 17, 2017, at 5:40 PM, Ted Moffett <starbliss at gmail.com> wrote:
> 
> This is hard to believe.
> 
> You contacted Spectrum and they could not explain the outage?  What?
> 
> Maybe you reached one of the those exploit the poor in third world countries clueless call centers with limited language
> skills in God knows where... South Lower Slobovia!  (a fictional nation meant in jest).
> 
> A partial refund, at least, of your bill for these services, is on order, at least.
> 
> Right?
> ----------------------------------------
> Vision2020 Post: Ted Moffett
> 
>> On Sun, Sep 17, 2017 at 10:57 AM, Saundra Lund <v2020 at ssl1.fastmail.fm> wrote:
>> 
>> Visionaries,
>> 
>>  
>> 
>> I’m wondering if anyone knows the cause of the Spectrum (formerly Time-Warner Cable) outage yesterday?  Our internet & cable went down sometime around 4 PM – we don’t have it, but their voice service also went down.  Cable TV came back – at least in our neighborhood – shortly after 7 PM, but we didn’t have internet by the time I went to bed.  Internet access was restored sometime later.
>> 
>>  
>> 
>> In a world where customer service mattered, one could get an answer to a simple question like the cause of an outage from Spectrum itself.
>> 
>>  
>> 
>> I had no luck.
>> 
>>  
>> 
>> Thanks,
>> 
>> Saundra
>> 
>>  
>> 
>> No act of kindness, no matter how small, is ever wasted.
>> 
>> ~ Aesop (The Lion and the Mouse)
>> 
>>  
>> 
>>  
>> 
>> 
> 
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