[WSBAPT] Providence Hospice

[John J. Sullivan]

Having cared for a loved one who required oxygen therapy at home I'm wondering whether the source of the poor service was the hospice itself or the oxygen servicing company they contracted with. 

John Sullivan

Sent from my iPhone

> On Jan 13, 2016, at 2:13 PM, Melinda Grout <mkgroutlaw at gmail.com> wrote:
> 
> Having seen great good coming from Providence Hospice, I passed on this story to the Director (taking care to not disclose any source, names, etc).  
> 
> Her response is attached below, which I am sharing for the good of the order.  If anyone has any questions or concerns or has additional feedback for the hospice, I would encourage you to speak with the director, as the goal for all concerned is to ensure a compassionate, professional, and appropriate experience for families dealing with end of life.
> 
> I am very sad that this family member had such a bad experience.  It is very hard to lose someone you love and when you don’t feel that you are supported it is especially difficult.  I would be happy to talk with them if they would like.  Please feel free to share my name and number.
> 
> Lori Hermansen RN
> Director of Hospice
> Providence Hospice and Home Care of Snohomish County
> Phone 425-261-4843
> Fax 425-261-4869
>  
> Lori.Hermansen at providence.org
> 
> 
> 
> 
> Regards,
> 
> Melinda Grout
> Law Office of Melinda K Grout, PS
> 17325 W. Main Street / P.O. Box 1360
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> 
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