[Vision2020] This Rachel person

[deb]

I still like LFCU, but some difficulty in the last few months with new tellers, new "rules" and a much more "big business" feel. 
As for "Rachel", I stayed on the line, told "Mike" I wanted to talk to someone about taking me off their call-list, and was quickly disconnected. I've had about 3 calls a day from them for two months---annoying as all get out! 
Perhaps all of us who are members of LFCU could just write a letter....contact me off list. I would be happy to put it together so all one needs to do is print it out, sign it, and mail it. Let me know if you are interested and what you think the letter should point out.

Debi Robinson-Smith (with LFCU since 1985).


  ----- Original Message ----- 
  From: Donovan Arnold 
  To: Art Deco ; Vision2020 at moscow.com 
  Sent: Saturday, November 19, 2011 3:50 PM
  Subject: Re: [Vision2020] This Rachel person


  I use to have an account with Latah Fed. Credit Union too. I loved them. They had great staff, good services, and the fees and rates were great. But about six months ago I went ahead and removed all my money from them because they changed practices and I would never recommend them to anyone. 

  DL Evans Bank, not a physical branch in Moscow, but elsewhere in Idaho, is Idaho family owned and operated, is a bank but acts more like a credit union. They pay 1% interest on your first $30,000. They allow you to withdraw money from any ATM, up to 12 times a month for no charge, that is any ATM, they pay the fees of the withdrawal. There are few requirements to get in and get the 1%. They are rated as one of the best large companies in Idaho to work for so I always get to talk to the same people because they don't have a high turnover like other banks and unions. 

  Donovan Arnold


  From: Art Deco <deco at moscow.com>
  To: Vision2020 at moscow.com 
  Sent: Saturday, November 19, 2011 1:38 PM
  Subject: Re: [Vision2020] This Rachel person


  The company is CardMember Services.  The same company that issues Visa cards for Latah Federal Credit Union.  This card is a real rip-off.  LFCU switched from a card one that was reasonable and with fees that one would expect from a credit union, not a greedy bank.

  If I were going to be in the area longer I would sever my connection with LFCU.  The customer service people are very nice, but the organization has moved from credit union practices to those more like a bank.

  w.


  From: Carl Westberg 
  Sent: Saturday, November 19, 2011 12:01 PM
  To: vision2020 at moscow.com 
  Subject: [Vision2020] This Rachel person


  From "Credit Card Services" is starting to tick me off.  Over the last few weeks, I've received my "second and final notice" to answer this urgent call approximately 1,137 times.  I'm beginning to not like Rachel.......and how in the world do these crooks get away with this?  

  =======================================================
   List services made available by First Step Internet,
   serving the communities of the Palouse since 1994.
                 http://www.fsr.net
            mailto:Vision2020 at moscow.com
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  =======================================================
  List services made available by First Step Internet,
  serving the communities of the Palouse since 1994.
                http://www.fsr.net
            mailto:Vision2020 at moscow.com
  =======================================================




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  =======================================================
   List services made available by First Step Internet,
   serving the communities of the Palouse since 1994.
                 http://www.fsr.net
            mailto:Vision2020 at moscow.com
  =======================================================
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