[Vision2020] Adelphia???

[Carl Westberg]

Saundra, I experienced the same thing this weekend.  I tuned into the Golf 
Channel Friday night and all I got was a black screen.  Same with the 
premium channels (HBO, etc.).  I went through the same process of waiting to 
talk to someone on the phone.  He did something at his end that restored 
things, but only temporarily.  By Saturday, they were all gone again.  I 
called again Saturday night, and was told that I was about the sixth caller 
from Moscow.  He tried to restore service from his end, but nothing 
happened, and I'm supposed to meet someone from Adelphia at my place 
tomorrow.  I had to put up with no Golf Channel for the entire weekend, a 
harsh reminder of how horrible life can be at times.                         
                                                                             
                                                                             
                                                                             
                         Carl Westberg Jr.


>From: "Saundra Lund" <sslund at adelphia.net>
>To: <vision2020 at moscow.com>
>Subject: [Vision2020] Adelphia???
>Date: Mon, 26 Jul 2004 08:37:14 -0700
>
>Grrr!
>
>I got back to town Saturday evening to find that our digital tier & premium
>channels were out.  According to my husband, the problems started Friday 
>night
>-- he's not sure when before that because he hadn't been on that particular 
>TV
>in a day or two.
>
>Since Adelphia advertises customer service being available 24/7, I gave 
>them a
>call.  After spending an eternity on hold, I was told that there was a 
>major
>outage affecting the digital tier & premium channels, and that they were 
>working
>to resolve it.  They would continue working around the clock until the 
>problem
>was resolved, but they had no estimated resolution time.
>
>Sunday morning . . . nada.  Sunday afternoon . . . nada.  I called again to 
>see
>if there were any updates because Sunday night -- and a new episode of Six 
>Feet
>Under! -- was rapidly approaching.  They had no further update to provide 
>and
>advised us to just keep checking.  I missed Six Feet Under  :-(
>
>This morning, I'm still checking and we are STILL missing all the digital &
>premium channels.
>
>Is anyone else having this problem or has anyone been able to get any 
>quality
>information they'd be willing to share?
>
>And, while I'm at it, maybe I should ask if anyone cares to share satellite 
>dish
>experiences!
>
>
>TIA,
>Saundra
>
>
>
>_____________________________________________________
>  List services made available by First Step Internet,
>  serving the communities of the Palouse since 1994.
>                http://www.fsr.net
>           mailto:Vision2020 at moscow.com
>¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯

_________________________________________________________________
FREE pop-up blocking with the new MSN Toolbar – get it now! 
http://toolbar.msn.click-url.com/go/onm00200415ave/direct/01/