[Vision2020] Am I too demanding of Customer Service?
thansen@moscow.com
thansen@moscow.com
Fri, 9 Apr 2004 00:09:35 GMT
Wayne -
I have no reason to doubt your sincerity. It is just that I feel people tend
to be more honest and open about former employers than current ones.
Tom
> Tom, Saundra, et al,
>
> I know one female employee at WinCo personally and have a very candid,
friendly
> (platonic) relationship with her. She is a person of some intelligence and
> charm. She could easily work at what she does anywhere. I trust her to be
> honest with me. I have developed friendly relations with several checkers.
> Perhaps, I am suddenly naive after a life of annoying skepticism, but I
believe
> what these people say for the most part. There may be some problems at WinCo
> similar to almost every employment situation, but nothing out of the ordinary
as
> far as I can see.
>
> On the other hand though I seldom go there, I have heard several Tidyman's
> female employees complain to customers who are their friends even as they
work,
> especially about benefits, but not so with female WinCo employees. It is not
> hard to find WalMart employees complaining to each other (perhaps justifiably)
> about their employment situation.
>
> We are not talking about a cult were dissent and expressing concerns to
> outsiders is not tolerated, but an open, successful business with employees
that
> do not appear to show overt or covert fear of reprisal. Most of the checkers
> are friendly and appear happy to be doing what they are being paid to do.
WinCo
> checkers appear at least as happy as those found elsewhere.
>
> I do not know the differences in wages paid by the various grocery stores, but
> if a store is benefiting the entire community by offering much lower prices,
> then maybe (if such is the case) slightly lower wages are justified in the big
> picture.
>
> If you visit all the grocery stores on early Friday evening, you will see
what I
> mean.
>
> I am always open to more verifiable evidence. I looked for it before, but
could
> not find it, although I found some sour grapes from some disgruntled former
> employees only very tangentially related to the allegations against WinCo.
>
> Respectfully,
>
> Wayne
>
> Art Deco (Wayne Fox)
> deco@moscow.com
>
> ----- Original Message -----
> From: <thansen@moscow.com>
> To: "Art Deco aka W. Fox" <deco@moscow.com>; "Vision 2020"
> <vision2020@moscow.com>
> Sent: Thursday, April 08, 2004 4:33 PM
> Subject: Re: [Vision2020] Am I too demanding of Customer Service?
>
>
> | Logically speaking, Mr. Fox, the likelihood of a female employee of WinCo
> | claiming that she is being exploited is extremely remote. Unless, of
course,
> | she no longer wishes to be a female employee of WinCo.
> |
> | To verify either side of this argument, you would have to speak with former
> | employees of WinCo.
> |
> | Tom Hansen
> |
> | > Saundra,
> | >
> | > I don't know all the facts, but when the controversy arose by the
> appearance
> | in
> | > the community of flyer awhile back, I asked several female WinCo employees
> | about
> | > the allegations. They all basically said that the allegations were gross
> | > exaggerations and to a woman said they were pleased with the pay,
benefits,
> | and
> | > working conditions at WinCo.
> | >
> | > An unconfirmed rumor (with some credence because it has happened in the
> past)
> | > said that the some of the money for the orchestrated anti-WinCo campaign
> | > originated from a grocery chain that has been badly hit by WinCo.
> | >
> | > at least 20% over Safeway.
> | >
> | > In addition WinCo does not play dishonest advertising and fake specials
> games
> | > like several other stores. It does not make me buy a special card to get
> | > discounts so that my buying habits and preferences are stored, used, and
> sold.
> | >
> | > Until I hear from female WinCo employees that they are exploited
> significantly
> | > more than female employees at the other grocery stores, I will continue to
> | enjoy
> | > the advantages they offer.
> | >
> | > Respectfully,
> | >
> | > Wayne
> | >
> | > Art Deco (Wayne Fox)
> | > deco@moscow.com
> | >
> | > ----- Original Message -----
> | > From: "Saundra Lund" <sslund@adelphia.net>
> | > To: "'Donovan Arnold'" <donovanarnold@hotmail.com>;
<vision2020@moscow.com>
> | > Sent: Thursday, April 08, 2004 2:00 PM
> | > Subject: RE: [Vision2020] Am I too demanding of Customer Service?
> | >
> | >
> | > | Donovan Arnold wrote:
> | > | "Keep in mind, I also have my favorites too. Win-Co . . . "
> | > |
> | > | Hmmm . . . since it seems that Donovan and several others here shop at
> | > | WinCo, I'm hoping someone can help me out. I have NOT shopped at WinCo
> | > | Foods because of their history of exploitative labor practices
> (specifically
> | > | with regard to women and part-time employees). I first learned about
the
> | > | issues involved several (5+) years ago. I never heard of a favorable
> | > | resolution to the issues, and a quick Web search seems to indicate that
at
> | > | least some of the issues are still problematic for WinCo Foods.
> | > |
> | > | So, I'm wondering if y'all know something specific about the Moscow
store
> | > | that makes you feel OK about shopping there? Is the local store somehow
> | > | different than the big WinCo Foods? For years, I've heard people sing
the
> | > | praises of WinCo, and I'd love to hear that the exploitative labor
> practices
> | > | have stopped so that I could see what the big appeal of the store is.
> | > |
> | > |
> | > | TIA,
> | > | Saundra Lund
> | > | Moscow, ID
> | > |
> | > | The only thing necessary for the triumph of evil is for good people to
do
> | > | nothing.
> | > | -Edmund Burke
> | > |
> | > |
> | > |
> | > | _____________________________________________________
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> | > |
> | > |
> | >
> | > _____________________________________________________
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