[Vision2020] Am I too demanding of Customer Service?
Art Deco aka W. Fox
deco@moscow.com
Thu, 8 Apr 2004 16:32:17 -0700
Tom, Saundra, et al,
I know one female employee at WinCo personally and have a very candid, friendly
(platonic) relationship with her. She is a person of some intelligence and
charm. She could easily work at what she does anywhere. I trust her to be
honest with me. I have developed friendly relations with several checkers.
Perhaps, I am suddenly naive after a life of annoying skepticism, but I believe
what these people say for the most part. There may be some problems at WinCo
similar to almost every employment situation, but nothing out of the ordinary as
far as I can see.
On the other hand though I seldom go there, I have heard several Tidyman's
female employees complain to customers who are their friends even as they work,
especially about benefits, but not so with female WinCo employees. It is not
hard to find WalMart employees complaining to each other (perhaps justifiably)
about their employment situation.
We are not talking about a cult were dissent and expressing concerns to
outsiders is not tolerated, but an open, successful business with employees that
do not appear to show overt or covert fear of reprisal. Most of the checkers
are friendly and appear happy to be doing what they are being paid to do. WinCo
checkers appear at least as happy as those found elsewhere.
I do not know the differences in wages paid by the various grocery stores, but
if a store is benefiting the entire community by offering much lower prices,
then maybe (if such is the case) slightly lower wages are justified in the big
picture.
If you visit all the grocery stores on early Friday evening, you will see what I
mean.
I am always open to more verifiable evidence. I looked for it before, but could
not find it, although I found some sour grapes from some disgruntled former
employees only very tangentially related to the allegations against WinCo.
Respectfully,
Wayne
Art Deco (Wayne Fox)
deco@moscow.com
----- Original Message -----
From: <thansen@moscow.com>
To: "Art Deco aka W. Fox" <deco@moscow.com>; "Vision 2020"
<vision2020@moscow.com>
Sent: Thursday, April 08, 2004 4:33 PM
Subject: Re: [Vision2020] Am I too demanding of Customer Service?
| Logically speaking, Mr. Fox, the likelihood of a female employee of WinCo
| claiming that she is being exploited is extremely remote. Unless, of course,
| she no longer wishes to be a female employee of WinCo.
|
| To verify either side of this argument, you would have to speak with former
| employees of WinCo.
|
| Tom Hansen
|
| > Saundra,
| >
| > I don't know all the facts, but when the controversy arose by the
appearance
| in
| > the community of flyer awhile back, I asked several female WinCo employees
| about
| > the allegations. They all basically said that the allegations were gross
| > exaggerations and to a woman said they were pleased with the pay, benefits,
| and
| > working conditions at WinCo.
| >
| > An unconfirmed rumor (with some credence because it has happened in the
past)
| > said that the some of the money for the orchestrated anti-WinCo campaign
| > originated from a grocery chain that has been badly hit by WinCo.
| >
| > at least 20% over Safeway.
| >
| > In addition WinCo does not play dishonest advertising and fake specials
games
| > like several other stores. It does not make me buy a special card to get
| > discounts so that my buying habits and preferences are stored, used, and
sold.
| >
| > Until I hear from female WinCo employees that they are exploited
significantly
| > more than female employees at the other grocery stores, I will continue to
| enjoy
| > the advantages they offer.
| >
| > Respectfully,
| >
| > Wayne
| >
| > Art Deco (Wayne Fox)
| > deco@moscow.com
| >
| > ----- Original Message -----
| > From: "Saundra Lund" <sslund@adelphia.net>
| > To: "'Donovan Arnold'" <donovanarnold@hotmail.com>; <vision2020@moscow.com>
| > Sent: Thursday, April 08, 2004 2:00 PM
| > Subject: RE: [Vision2020] Am I too demanding of Customer Service?
| >
| >
| > | Donovan Arnold wrote:
| > | "Keep in mind, I also have my favorites too. Win-Co . . . "
| > |
| > | Hmmm . . . since it seems that Donovan and several others here shop at
| > | WinCo, I'm hoping someone can help me out. I have NOT shopped at WinCo
| > | Foods because of their history of exploitative labor practices
(specifically
| > | with regard to women and part-time employees). I first learned about the
| > | issues involved several (5+) years ago. I never heard of a favorable
| > | resolution to the issues, and a quick Web search seems to indicate that at
| > | least some of the issues are still problematic for WinCo Foods.
| > |
| > | So, I'm wondering if y'all know something specific about the Moscow store
| > | that makes you feel OK about shopping there? Is the local store somehow
| > | different than the big WinCo Foods? For years, I've heard people sing the
| > | praises of WinCo, and I'd love to hear that the exploitative labor
practices
| > | have stopped so that I could see what the big appeal of the store is.
| > |
| > |
| > | TIA,
| > | Saundra Lund
| > | Moscow, ID
| > |
| > | The only thing necessary for the triumph of evil is for good people to do
| > | nothing.
| > | -Edmund Burke
| > |
| > |
| > |
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| > |
| >
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