[WSBAPT] Chase Bank

[Goffe, Wendy S.]

I am trying to help a retired professor from the University of Washington.  He is elderly and the treatment he has received from Chase is absolutely appalling and likely race based.  He opened an account in Normandy Park, closed his credit union account, and deposited a cashier's check into the new Chase Account.  He wrote a few checks, all of which bounced and was told there was a 2 week hold on his account because of the appearance of possible fraud.  At the end of 2 weeks re re-wrote the checks and they again bounced.  He was told they extended the hold for 2 more weeks.  He is in the middle of a remodel and can't pay the people he has hired.  They have stopped work.  He has never bounced a check in his life and is beside himself.

He called the escalation unit and they sent it back to the branch.  Does anyone know a person I can call who might be able to straighten this out?

Thank you,
Wendy

Wendy S. Goffe (she/her/hers) | Partner
STOEL RIVES LLP | 600 University Street, Suite 3600 | Seattle, WA 98101
Direct: (206) 386-7565
wendy.goffe at stoel.com<mailto:wendy.goffe at stoel.com> | Bio<https://www.stoel.com/people/wendy-s-goffe> | vCard<https://www.stoel.com/getmedia/b93218d6-42f6-4194-bcea-d870a37fe5f8/VcardGoffe?ext=.vcf> | www.stoel.com<https://www.stoel.com>


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