<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I am trying to help a retired professor from the University of Washington. He is elderly and the treatment he has received from Chase is absolutely appalling and likely race
based. He opened an account in Normandy Park, closed his credit union account, and deposited a cashier’s check into the new Chase Account. He wrote a few checks, all of which bounced and was told there was a 2 week hold on his account because of the appearance
of possible fraud. At the end of 2 weeks re re-wrote the checks and they again bounced. He was told they extended the hold for 2 more weeks. He is in the middle of a remodel and can’t pay the people he has hired. They have stopped work. He has never bounced
a check in his life and is beside himself.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">He called the escalation unit and they sent it back to the branch. Does anyone know a person I can call who might be able to straighten this out?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Wendy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4A6A8B">Wendy S. Goffe
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">(she/her/hers)<span style="color:#4A6A8B">
</span>| Partner <br>
<b><span style="color:#4A6A8B">STOEL RIVES LLP</span></b> | <span style="color:black">600 University Street, Suite 3600 | Seattle, WA 98101<br>
Direct: (206) 386-7565 </span><br>
<a href="mailto:wendy.goffe@stoel.com"><span style="color:#4A6A8B">wendy.goffe@stoel.com</span></a> | <a href="https://www.stoel.com/people/wendy-s-goffe"><span style="color:#4A6A8B">Bio</span></a> | <a href="https://www.stoel.com/getmedia/b93218d6-42f6-4194-bcea-d870a37fe5f8/VcardGoffe?ext=.vcf"><span style="color:#4A6A8B">vCard</span></a> |
<a href="https://www.stoel.com"><span style="color:#4A6A8B">www.stoel.com</span></a><o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="500" style="width:375.0pt">
<tbody>
<tr>
<td style="padding:1.5pt 1.5pt 1.5pt 1.5pt">
<p class="MsoNormal"><span style="font-size:3.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="padding:1.5pt 1.5pt 1.5pt 1.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><img border="0" width="160" height="33" style="width:1.6666in;height:.3437in" id="_x0000_i1025" src="cid:image001.png@01D9B721.B1DE7410"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="padding:1.5pt 1.5pt 1.5pt 1.5pt">
<p class="MsoNormal"><span style="font-size:3.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">This email may contain material that is confidential, privileged, and/or attorney work product for the sole use of the intended recipient. Any unauthorized review,
use, or distribution is prohibited and may be unlawful.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><o:p> </o:p></p>
</div>
</div>
</body>
</html>