[WSBAPT] RMS problems during probate

[Teunis J. Wyers]

I would guess the WA Attorney General would be very interested in this
matter.  He takes a pretty aggressive approach to companies like this who
mess over the citizens of our fair state, especially older folks who find a
need to access their real estate equity for late in life expenses.

On Mon, Jun 4, 2018 at 2:10 PM, Robert R. Cole <cole-gilday at stanwoodlaw.net>
wrote:

> Colleagues:   The PR has had a terrible time dealing with RMS (Reverse
> Mortgage Solutions).  Even though he informed them immediately of her
> passing, and that the house would be quickly marketing and sold, and got
> insurance on it, and it obviously had a lot of equity in it, and he did
> everything they asked, and there was a quick sale, they still almost
> immediately put the reverse mortgage into the foreclosure process, and
> submitted in the payoff statement  $4100+ of excess charges to be paid at
> closing (which he did under protest).  They rebated about half, and are
> apparently unwilling to reimburse the rest, all of which was totally
> unnecessary, as his  long email chain would attest.
>
> Have any of you had the same experience?  Is this RMS's SOP???  If so,
> this is ripe for a consumer protection action at the least.  Contacting me
> directly is fine.
> --
>
>
>
>
>
> Very Truly Yours,
>
> Robert R. Cole
>
> Law Office of Cole & Gilday, P.C.
>
>
>
> 10101 - 270th St. NW
>
> Stanwood, WA 98292
>
> (360) 629-2900 (Telephone)
>
> (360) 629-0220 (Fax)
>
>
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-- 
Teunis J. Wyers @ Wyers|Wyers, Attorneys
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