[Vision2020] Gritman's Incompetence on CNN

Sat Sep 29 23:49:31 PDT 2007

". . . then why are Gritman’s patient satisfaction survey marks always above 90%?"--BJ Swanson

  Could it be because dead people can't fill out surveys? Or could it be that people that don't like Gritman aren't patients and seek treatment elsewhere? I am sure 90%+ of Wal-Marts shoppers are happy with them too, that is why they shop there.  

  The real question should be how health experts rank Gritman in health care quality and their administration. I think Gritman has an excellent opportunity to be a good hospital with its current health care professionals, if it would just cut off and replace the administation.

  Why, Ms. Swanson, have you not yet publically apologized to Mr. Bass, his family, and resended the $5000 bill? Why do you defend this action and mistake?

  Best,

  Donovan

"B. J. Swanson" <bjswan at moscow.com> wrote:
                Mr. Schwaller,

  If you are such an authority on Gritman, then why are Gritman’s patient satisfaction survey marks always above 90%?  Why has Gritman been awarded the Gold Seal of Approval by the Joint Commission on the Accreditation of Healthcare Organizations?  I will be glad to give you proof; how about you do the same and also reveal your sources?

  Why do you find it enjoyable to spread lies and hide behind a false name?  Does that say something about you?

  B. J. Swanson

    From: vision2020-bounces at moscow.com [mailto:vision2020-bounces at moscow.com] On Behalf Of Glenn Schwaller
Sent: Saturday, September 29, 2007 6:42 PM
To: vision2020 at moscow.com
Subject: Re: [Vision2020] Gritman's Incompetence on CNN

  One example that "got out" because of the human interest story.  You would shudder at the number of "under the table" settlements that Moscow patients have had to take because of incompetence, some resulting in life-threatening situations.  These are much more important human interest stories but sadly the terms of settlement prohibit disclosure.

 I will happily wave, one way or another, at Gritman as I zoom past on my way to Spokane for medical care.

GS
    On 9/29/07, Tom Hansen <thansen at moscow.com> wrote:
  Yes.

And one more question, Arnie.

What color is the sky in your world?

Seeya round town, Moscow.

Tom Hansen
Moscow, Idaho

"We're a town of about 23,000 with 10,000 college students. The college 
students are not very active in local elections (thank goodness!)."

- Dale Courtney (March 28, 2007)

-----Original Message-----
From: vision2020-bounces at moscow.com [mailto:vision2020-bounces at moscow.com]
On Behalf Of Carl Westberg
Sent: Saturday, September 29, 2007 12:10 PM
To: vision2020 at moscow.com 
Subject: Re: [Vision2020] Gritman's Incompetence on CNN

Donovan, in your lonely crusade to vilify Gritman Hospital, have you noticed

that it is a, well, lonely crusade?  Carl Westberg Jr.

>From: Donovan Arnold <donovanjarnold2005 at yahoo.com>
>To: keely emerinemix <kjajmix1 at msn.com>,        donald huskey 
><donaldrose at cpcinternet.com>,        "'vision2020'" <vision2020 at moscow.com>
>Subject: Re: [Vision2020] Gritman's Incompetence on CNN
>Date: Sat, 29 Sep 2007 00:23:22 -0700 (PDT)
>
>Well, Keely, we all have the right to refuse good medical treatment if we 
>want too, at least for now. But please make sure they check your birth date

>and social security number. Otherwise, there could be a "Mix" up.
>
>   Best,
>
>   Donovan
>
>keely emerinemix <kjajmix1 at msn.com> wrote:
>       .hmmessage P  {  margin:0px;  padding:0px  }  body.hmmessage  {
>FONT-SIZE: 10pt;  FONT-FAMILY:Tahoma  }    I'll "avoid Gritman," as Donovan

>says, by eating healthy, exercising, not smoking, not drinking too much, 
>and flossing every night.  Should those things fail me, though, and I need
>hospitalization, or should something sudden come up, you can bet I'll be
>heading down Main Street.  Not "in spite of Gritman's reputation," but 
>because of it.
>
>keely
>
>
>
>---------------------------------
>   From: donaldrose at cpcinternet.com
>To: vision2020 at moscow.com
>Date: Fri, 28 Sep 2007 21:14:58 -0700
>Subject: Re: [Vision2020] Gritman's Incompetence on CNN
>
>     We are blessed by the presence of Gritman Hospital in our community. 
>If and when Donovan s  accomplishments equal even a thousandth part of the
>contribution that Gritman Hospital, its staff and board members have made
>for over a hundred years, then perhaps he will have some credibility in his 

>vague, ill-founded complaints.  I am beyond pity for you, (and even beyond
>disgust) Donovan, but for your own sake, and  to retain even a modicum of
>self-respect, knock it the hell off.
>   Rose Huskey 
>
>   -----Original Message-----
>From: vision2020-bounces at moscow.com [mailto:vision2020-bounces at moscow.com ]
>On Behalf Of Betsy Dickow
>Sent: Friday, September 28, 2007 8:30 PM
>To: 'vision2020'
>Subject: Re: [Vision2020] Gritman's Incompetence on CNN
>
>     Donovan,
> 
>
>
>     I'm sorry you get such pleasure out of dissing the hospital and many
>other organizations and individuals.  No one is perfect, and that includes
>you.
>
>     Give us a break and a little peace from your  constant negativity 
>please.
>
>
>
>     Betsy
>
>
>
>       ----- Original Message -----
>
>     From: Donovan Arnold
>
>     To: vision2020 at moscow.com
>
>     Sent: Friday, September 28, 2007 6:44 PM
>
>     Subject: [Vision2020] Gritman's Incompetence on CNN
>
>
>
>     Gritman's incompetence now hits National News! 
>
>
>http://www.cnn.com/video/#/video/offbeat/2007/09/28/bishop.not.dead.yet.kxl
y
>
>
>
>     I want to remind people, avoid Gritman whenever possible.
>
>
>
>     Some might explain this as a simple clerical error. But if this guy
>was a diabetic, allergic to certain medications, or taking medications that 

>could react badly to a medication administered because they have the wrong
>record, it could be fatal.
>
>
>
>     Basic 101 treatment is ALWAYS first ask, "Do I have the right person?" 

>This has to be checked with birth date and/or social security number.
>
>
>
>     Nurses get fired and could lose their license for this type of error.
>
>
>
>
>
>
>
>     Best,
>
>
>
>     Donovan
>
>
>
>
>
>
>---------------------------------
>
>   Boardwalk for $500? In 2007? Ha! 
>Play Monopoly Here and Now (it's updated for today's economy) at Yahoo!
>Games.
>
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