[Vision2020] V2020 Problems and Moore

[Donovan Arnold]

Ms. Jones, Mr. Moore, Mr. Fox, et al. ,


I firmly believe that customers, even ones that don't like the content of 
V2020, benefit from V2020 because it spreads their name and increases their 
customer base. Having a large customer base allows FSI to have lower prices, 
and donate to the community. I doubt very much that Ms. Jones doesn't use or 
benefit, directly or indirectly, from one or more of the community programs 
that FSI sponsors. Even if she isolated herself from any positive impact 
those community programs provide, she certainly is benefiting from the 
savings of lower costs.

I must admit that I am not a customer of FSI because they don't provide the 
services that I need. However, I do support them, and have helped people get 
internet service that didn't have any before through them, because they are 
good for basic dial-up service and their customer support is awesome. I also 
want to keep local dollars in the community and HATE Earthlink and AOL. 
Those companies are pure evil.

As to Mr. Moore's comments, I agree with him wanting to defend the company. 
However, I didn't interpret Mr. Fox's comments to be attacking V2020 or FSI. 
I think Mr. Fox had some difficulties with online wireless service. Big 
deal, there is not one company I have been to on a regular basis that didn't 
have at some point bad service one day. That is just the way things are. The 
question is what the company does about it, and how often it occurs.  I just 
think Mr. Fox had a bad time with a computer and was looking to put the 
blame somewhere. We all do that.

Bottom-line, I think Mr. Moore got a little to much on the defensive, and 
that Mr. Fox shouldn't be so hard on a good company like FSI. I also think 
that people need to get off Mr. Fox's back, he wasn't attacking V2020 and 
many of you are acting like he did.

Take Care,

Donovan J Arnold