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<DIV dir=ltr align=left><FONT color=#0000ff size=2 face=Arial><SPAN
class=136331715-27042015>File a complaint (BoA infamous for number of
consumer complaints) or contact DFI for guidance with particular situation with
an institution. All of us should hold these banks
accountable. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT color=#0000ff size=2 face=Arial><SPAN
class=136331715-27042015> </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT color=#0000ff size=2 face=Arial><A
href="http://www.dfi.wa.gov/consumers/file-complaint">http://www.dfi.wa.gov/consumers/file-complaint</A></FONT></DIV>
<DIV dir=ltr align=left><FONT color=#0000ff size=2
face=Arial></FONT> </DIV>
<DIV dir=ltr align=left><SPAN class=136331715-27042015><FONT color=#0000ff
size=2 face=Arial>ANNE MARIE LIEBHABER</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=136331715-27042015><FONT color=#0000ff
size=2 face=Arial>Attorney at Law</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=136331715-27042015><FONT color=#0000ff
size=2 face=Arial>Olympia WA</FONT></SPAN></DIV><BR>
<DIV lang=en-us class=OutlookMessageHeader dir=ltr align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> wsbapt-bounces@lists.wsbarppt.com
[mailto:wsbapt-bounces@lists.wsbarppt.com] <B>On Behalf Of </B>Patrick J.
Galloway<BR><B>Sent:</B> Monday, April 27, 2015 5:08 AM<BR><B>To:</B> 'WSBA
Probate & Trust Listserv'<BR><B>Subject:</B> Re: [WSBAPT] Bank Behaving
Badly - B of A<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=PlainText>Large institutions are often difficult. The local branch
has nobody with the authority or knowledge to handle these issues. BOA has
caused my clients much grief. I try and prepare my clients for this upfront by
explaining the trouble they will encounter.<BR><BR>I don't think it is a jaded
conspiracy theory to recognize that many financial institutions intentionally
delay transfer of funds. I would be surprised to find that the review by 'legal'
actually involves an independent confirmation process which arguably should
occur before release of substantial funds.<BR><BR>Not sure what to do about this
besides advising my clients not to open estate, business, or investment accounts
at these institutions. <BR><BR>--- Original Message ---<BR><BR>From: "James B.
Dolan" <jbdolan@jbdolan.com><BR>Sent: April 26, 2015 2:48 PM<BR>To: "'WSBA
Probate & Trust Listserv'" <wsbapt@lists.wsbarppt.com><BR>Subject:
[WSBAPT] Bank Behaving Badly - B of A<BR><BR></DIV>
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<P class=x_MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d">Colleagues:</SPAN></P>
<P class=x_MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">I recently
encountered the following situation in two probate matters.</SPAN></P>
<P class=x_MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoListParagraph style="TEXT-INDENT: -0.25in"><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d"><SPAN>1.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Client is
appointed as Administrator of Deceased’s estate. Deceased had accounts at
two banks (Wells Fargo and Bank of America) and a credit union (BECU). On
March 31, Administrator went to all three institutions with a Certificate
of Death, certified Order Appointing, and certified Letters of
Administration. She attempted to close out the three modest accounts
and marshal the funds in order to place them in an estate account. Wells
Fargo and BECU gave her the money and closed the accounts. Bank of America
stated they need a “Letter of Instructions” and then need to “send everything to
legal” for review before giving her the funds in Decedent’s account. Many
telephone calls and visits to the bank later, as of last Friday, May 24, she
still does not have the money and the account is still open.</SPAN></P>
<P class=x_MsoListParagraph><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoListParagraph style="TEXT-INDENT: -0.25in"><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d"><SPAN>2.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Client is
appointed as PR of his deceased brother’s estate. Brother’s Will intends
for all of his assets to be placed into trust for benefit of his minor daughter,
of which PR is also trustee. Decedent had four accounts at financial
institutions – two of them are POD to the trust and two of them (Bank of America
and Carpenter’s Trust – pension) are POD directly to minor child. For a
number of reasons, we petitioned court to direct the two institutions with
accounts POD (Bank of America and Carpenter’s Trust – pension) directly to minor
to instead deliver the funds to trustee of the minor trust. We followed
all relevant RCWs, including summons per TEDRA and also specific notice to Bank
of America and Carpenter’s Trust per 11.11.050. Based on dealing with Bank
of America in scenario number 1 above, I saw this coming so in my order, the
Court specifically directed Bank of America to “immediately and without delay,
deliver all assets in [Decedent’s name and account numbers] to PR /
Trustee. Failure to promptly comply with this order shall be considered
contempt of court.” PR went to Bank of America, for the second time, with
certified Order Appointing, Letters Testamentary, Certificate of Death, and
certified copy of the order we had just entered, and was told by bank manager
that “we need to send this to legal, we will get back to you.”</SPAN></P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d">It appears that B of A has a
new policy, that no other banks or credit unions have to my knowledge, that
being appointed PR and appearing at the bank with all of the necessary documents
is not, in their view, sufficient, so they need to “send it to legal.” My
jaded view is that the bank, by delaying the withdrawal of money from the
accounts previously owned by Decedents, gets to continue to use the money to
collect interest – although each account in and of itself is probably not worth
very much, when you think of the thousands of accounts from thousands of
Decedents that are being treated this way, those pennies add up (<I>see</I> the
movie Office Space).</SPAN></P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d">At any rate, the client in
scenario number 1 above has waited three weeks, the bank manager in scenario
number 2 above is simply blowing off a court order (no doubt because she is
simply following the bank directive).</SPAN></P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d">Before I gulp down a large
Starbucks and begin drafting Motion and Order to Show Cause for Contempt
(does that even make sense?) and get an Order Shortening Time and have both
managers personally served, I thought I might check in with my more experienced,
and perhaps more rational, and certainly more mature, colleagues. Is this
finally a chance to strike back at the empire or am I tilting at
windmills? Any other ideas?</SPAN></P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d">Jim Dolan</SPAN></P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d">===================</SPAN></P>
<P class=x_MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><B><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Jones
Butler Dolan, PS</SPAN></B></P>
<P class=x_MsoNormal><U><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d">www.jbdolan.com</SPAN></U></P>
<P class=x_MsoNormal><U><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d">www.jonesbutlerdolan.com</SPAN></U></P>
<P class=x_MsoNormal><U><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d"><SPAN
style="TEXT-DECORATION: none"></SPAN></SPAN></U> </P>
<P class=x_MsoNormal><U><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Mount
Vernon</SPAN></U></P>
<P class=x_MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">P.O. Box
2784</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">720 South
Main Street</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Suite
233</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Mount Vernon,
WA 98273</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Telephone:
360-336-2939</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Facsimile:
360-336-2949</SPAN></P>
<P class=x_MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><U><SPAN
style="FONT-SIZE: 12pt; COLOR: #1f497d">Stanwood</SPAN></U></P>
<P class=x_MsoNormal><U><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d"><SPAN
style="TEXT-DECORATION: none"></SPAN></SPAN></U> </P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">P.O. Box
458</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">10027 - 269th
Place NW (SR 532)</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Stanwood, WA
98292</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Telephone:
360-629-3833</SPAN></P>
<P class=x_MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: #1f497d">Facsimile:
360-629-6253</SPAN></P>
<P class=x_MsoNormal><U><SPAN style="COLOR: #1f497d"><SPAN
style="TEXT-DECORATION: none"></SPAN></SPAN></U> </P>
<P class=x_MsoNormal><SPAN style="COLOR: #1f497d"></SPAN> </P>
<P class=x_MsoNormal><SPAN
style="COLOR: #1f497d"></SPAN> </P></DIV></DIV></BODY></HTML>