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<b>Yup, that's been my experience with both BECU & BofA. When I
get really, really frustrated, I do a (& get & serve the
Order for the) Motion for Contempt. That typically gets results,
but, geez, at what cost & inconvenience!!!</b><b> I've got
numbers of other stories about both BECU & BofA, of which I
won't bore you. If you want to talk to a real BofA non-friend,
call Rob Wilson-Hoss, in Shelton, who can give you a mouthful.</b><b>
You think you have problems with BofA, zounds!!!</b><b> (Not to
imply that your problems are trivial, but Rob's are monumental.)</b><br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 4/26/2015 2:47 PM, James B. Dolan
wrote:<br>
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<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">Colleagues:<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">I recently
encountered the following situation in two probate matters.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph"
style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span
style="font-size:12.0pt;color:#1F497D"><span
style="mso-list:Ignore">1.<span style="font:7.0pt
"Times New Roman""> </span></span></span><!--[endif]--><span
style="font-size:12.0pt;color:#1F497D">Client is appointed
as Administrator of Deceased’s estate. Deceased had
accounts at two banks (Wells Fargo and Bank of America) and
a credit union (BECU). On March 31, Administrator went to
all three institutions with a Certificate of Death,
certified Order Appointing, and certified Letters of
Administration. She attempted to close out the three
modest accounts and marshal the funds in order to place them
in an estate account. Wells Fargo and BECU gave her the
money and closed the accounts. Bank of America stated they
need a “Letter of Instructions” and then need to “send
everything to legal” for review before giving her the funds
in Decedent’s account. Many telephone calls and visits to
the bank later, as of last Friday, May 24, she still does
not have the money and the account is still open.<o:p></o:p></span></p>
<p class="MsoListParagraph"><span
style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph"
style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span
style="font-size:12.0pt;color:#1F497D"><span
style="mso-list:Ignore">2.<span style="font:7.0pt
"Times New Roman""> </span></span></span><!--[endif]--><span
style="font-size:12.0pt;color:#1F497D">Client is appointed
as PR of his deceased brother’s estate. Brother’s Will
intends for all of his assets to be placed into trust for
benefit of his minor daughter, of which PR is also trustee.
Decedent had four accounts at financial institutions – two
of them are POD to the trust and two of them (Bank of
America and Carpenter’s Trust – pension) are POD directly to
minor child. For a number of reasons, we petitioned court
to direct the two institutions with accounts POD (Bank of
America and Carpenter’s Trust – pension) directly to minor
to instead deliver the funds to trustee of the minor trust.
We followed all relevant RCWs, including summons per TEDRA
and also specific notice to Bank of America and Carpenter’s
Trust per 11.11.050. Based on dealing with Bank of America
in scenario number 1 above, I saw this coming so in my
order, the Court specifically directed Bank of America to
“immediately and without delay, deliver all assets in
[Decedent’s name and account numbers] to PR / Trustee.
Failure to promptly comply with this order shall be
considered contempt of court.” PR went to Bank of America,
for the second time, with certified Order Appointing,
Letters Testamentary, Certificate of Death, and certified
copy of the order we had just entered, and was told by bank
manager that “we need to send this to legal, we will get
back to you.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It appears that
B of A has a new policy, that no other banks or credit
unions have to my knowledge, that being appointed PR and
appearing at the bank with all of the necessary documents is
not, in their view, sufficient, so they need to “send it to
legal.” My jaded view is that the bank, by delaying the
withdrawal of money from the accounts previously owned by
Decedents, gets to continue to use the money to collect
interest – although each account in and of itself is
probably not worth very much, when you think of the
thousands of accounts from thousands of Decedents that are
being treated this way, those pennies add up (<i>see</i> the
movie Office Space).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">At any rate,
the client in scenario number 1 above has waited three
weeks, the bank manager in scenario number 2 above is simply
blowing off a court order (no doubt because she is simply
following the bank directive).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Before I gulp
down a large Starbucks and begin drafting Motion and Order
to Show Cause for Contempt (does that even make sense?) and
get an Order Shortening Time and have both managers
personally served, I thought I might check in with my more
experienced, and perhaps more rational, and certainly more
mature, colleagues. Is this finally a chance to strike back
at the empire or am I tilting at windmills? Any other
ideas?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Jim Dolan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">===================<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:12.0pt;color:#1F497D">Jones Butler Dolan,
PS<o:p></o:p></span></b></p>
<p class="MsoNormal"><u><span
style="font-size:12.0pt;color:#1F497D"><a class="moz-txt-link-abbreviated" href="http://www.jbdolan.com">www.jbdolan.com</a><o:p></o:p></span></u></p>
<p class="MsoNormal"><u><span
style="font-size:12.0pt;color:#1F497D"><a class="moz-txt-link-abbreviated" href="http://www.jonesbutlerdolan.com">www.jonesbutlerdolan.com</a><o:p></o:p></span></u></p>
<p class="MsoNormal"><u><span
style="font-size:12.0pt;color:#1F497D"><o:p><span
style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><u><span
style="font-size:12.0pt;color:#1F497D">Mount Vernon<o:p></o:p></span></u></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">P.O. Box 2784<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">720 South Main Street<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">Suite 233<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">Mount Vernon, WA
98273<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">Telephone:
360-336-2939<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">Facsimile:
360-336-2949<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span
style="font-size:12.0pt;color:#1F497D">Stanwood<o:p></o:p></span></u></p>
<p class="MsoNormal"><u><span
style="font-size:12.0pt;color:#1F497D"><o:p><span
style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">P.O. Box 458<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">10027 - 269th Place
NW (SR 532)<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">Stanwood, WA 98292<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">Telephone:
360-629-3833<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;color:#1F497D">Facsimile:
360-629-6253<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:#1F497D"><o:p><span
style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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