[WSBAPT] RMS problems during probate

[Robert R. Cole]

Colleagues:   The PR has had a terrible time dealing with RMS (Reverse 
Mortgage Solutions).  Even though he informed them immediately of her 
passing, and that the house would be quickly marketing and sold, and got 
insurance on it, and it obviously had a lot of equity in it, and he did 
everything they asked, and there was a quick sale, they still almost 
immediately put the reverse mortgage into the foreclosure process, and 
submitted in the payoff statement  $4100+ of excess charges to be paid 
at closing (which he did under protest).  They rebated about half, and 
are apparently unwilling to reimburse the rest, all of which was totally 
unnecessary, as his  long email chain would attest.

Have any of you had the same experience?  Is this RMS's SOP??? If so, 
this is ripe for a consumer protection action at the least.  Contacting 
me directly is fine.

-- 

Very Truly Yours,

Robert R. Cole

Law Office of Cole & Gilday, P.C.

10101 - 270th St. NW

Stanwood, WA 98292

(360) 629-2900 (Telephone)

(360) 629-0220 (Fax)

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