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<div style="RIGHT: auto"><SPAN style="RIGHT: auto">I had the same problem with AT&T. I just <SPAN style="RIGHT: auto" id=misspell-0><SPAN>canceled</SPAN></SPAN> my service and refused to pay it. 11 years later they still write me letters asking to pay, and I just ignore them. $50 worth of greed costs them $1000s in potential legitimate charges they could have made simply by being honest and correcting their mistake<VAR id=yui-ie-cursor></VAR>. </SPAN></div>
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<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Donovan Arnold</SPAN></div>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr contentEditable=false readonly="true"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Saundra Lund <v2020@ssl1.fastmail.fm><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> 'Art Deco' <deco@moscow.com>; 'Moscow Vision 2020' <Vision2020@moscow.com><BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, September 1, 2011 5:33 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [Vision2020] Erroneous Bills<BR></FONT><BR>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">Hi Wayne,</SPAN></div>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">I know you’re talking about the bigger picture, but I found the following interesting with respect to cramming (unauthorized third-party charges on phone bills):</SPAN></div>
<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d"><A href="http://commerce.senate.gov/public/?a=Files.Serve&File_id=9d4113ed-7e9f-40be-9e57-e65016d370de" rel=nofollow target=_blank>http://commerce.senate.gov/public/?a=Files.Serve&File_id=9d4113ed-7e9f-40be-9e57-e65016d370<SPAN id=misspell-2 class=mark>de</SPAN></A></SPAN></div>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">While the report focuses on landlines, unauthorized charges on wireless bills are a huge problem for consumers -- and a huge money-maker for carriers – as well. This <SPAN id=misspell-3 class=mark>isn</SPAN>’t chump change we’re talking about.</SPAN></div>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">Personally, I had to fight with AT&T for several months in 2009 over unauthorized third-party charges to our cell phone bill, and I was definitely frustrated by the experience.</SPAN></div>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">To me, this cramming crap is an excellent example of blatantly illegal activity & government regulation of these “corporations as people” is necessary. If I were a pickpocket on the street, I’d face criminal penalties when caught, so why should it be any different for <SPAN id=misspell-4 class=mark>landline</SPAN> & wireless carriers who get in bed with thieves to screw over millions consumers for billions of dollars?!</SPAN></div>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">Yet another example of how greed by corporations is destroying this country.</SPAN></div>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">Saundra Lund</SPAN></div>
<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">Moscow, ID</SPAN></div>
<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d"> </SPAN></div>
<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">The only thing necessary for the triumph of evil is for good people to do nothing.</SPAN></div>
<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d">~ Edmund Burke</SPAN></div>
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<div class=yiv43771671MsoNormal><B><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt"> vision2020-bounces@moscow.com [mailto:vision2020-bounces@moscow.com] <B>On Behalf Of </B>Art Deco<BR><B>Sent:</B> Thursday, September 01, 2011 1:04 PM<BR><B>To:</B> Moscow Vision 2020<BR><B>Subject:</B> [Vision2020] Erroneous Bills</SPAN></div></DIV></DIV>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">Has anyone else been having trouble with erroneous billings from major corporations?</SPAN></div></DIV>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">We have an account with AT&T. We have never received a correct bill from them. In addition, they cashed one of our checks without crediting it to our account.</SPAN></div></DIV>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">And Verizon? Don't get me started. </SPAN></div></DIV>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">One of our credit card companies billed the exact same two transactions two months in a row.</SPAN></div></DIV>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">What's aggravating is the time it takes to get these messes straightened out. Waiting for a rep, being switched to another rep with another long wait. Or "We'll have to get back to you on that," but never doing so. Or telling you the problem has been fixed, when it hasn't which means more calls, waits, etc.</SPAN></div></DIV>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">I wonder if these errors are not intentional. Maybe they hope that you'll give up and they will not have to issue credits, in some cases, large ones.</SPAN></div></DIV>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">w.</SPAN></div></DIV>
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<div class=yiv43771671MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">Wayne A. Fox<BR><A href="mailto:wayne.a.fox@gmail.com" rel=nofollow target=_blank ymailto="mailto:wayne.a.fox@gmail.com">wayne.a.fox@gmail.com</A></SPAN></div></DIV></DIV></DIV><BR>=======================================================<BR>List services made available by First Step Internet,<BR>serving the communities of the <SPAN id=misspell-6 class=mark>Palouse</SPAN> since 1994.<BR> <A href="http://www.fsr.net/" target=_blank>http://www.fsr.net</A><BR> <SPAN id=misspell-7 class=mark>mailto</SPAN>:<A href="mailto:Vision2020@moscow.com" ymailto="mailto:Vision2020@moscow.com">Vision2020@moscow.com</A><BR>=======================================================<BR><BR></DIV></DIV></div></body></html>