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<DIV><FONT size=2 face=Verdana>
<DIV><FONT size=2 face=Verdana>Has anyone else been having trouble with
erroneous billings from major corporations?</FONT></DIV>
<DIV><FONT size=2 face=Verdana></FONT> </DIV>
<DIV><FONT size=2 face=Verdana>We have an account with AT&T. We have
never received a correct bill from them. In addition, they cashed one of
our checks without crediting it to our account.</FONT></DIV>
<DIV><FONT size=2 face=Verdana></FONT> </DIV>
<DIV><FONT size=2 face=Verdana>And Verizon? Don't get me started.
</FONT></DIV>
<DIV><FONT size=2 face=Verdana></FONT> </DIV>
<DIV><FONT size=2 face=Verdana>One of our credit card companies billed the exact
same two transactions two months in a row.</FONT></DIV>
<DIV><FONT size=2 face=Verdana></FONT> </DIV>
<DIV><FONT size=2 face=Verdana></FONT> </DIV>
<DIV><FONT size=2 face=Verdana>What's aggravating is the time it takes to get
these messes straightened out. Waiting for a rep, being switched to
another rep with another long wait. Or "We'll have to get back to you on
that," but never doing so. Or telling you the problem has been fixed, when
it hasn't which means more calls, waits, etc.</FONT></DIV>
<DIV><FONT size=2 face=Verdana></FONT> </DIV>
<DIV><FONT size=2 face=Verdana>I wonder if these errors are not
intentional. Maybe they hope that you'll give up and they will not have to
issue credits, in some cases, large ones.</FONT></DIV>
<DIV><FONT size=2 face=Verdana></FONT> </DIV>
<DIV><FONT size=2 face=Verdana>w.</FONT></DIV>
<DIV><FONT size=2 face=Verdana></FONT> </DIV></FONT></DIV>
<DIV><FONT size=2 face=Verdana>Wayne A. Fox<BR><A
href="mailto:wayne.a.fox@gmail.com">wayne.a.fox@gmail.com</A><BR></FONT></DIV></BODY></HTML>