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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:black'>Thanks Saundra.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Yes, we lose all connectivity pretty much spot on 8 p.m. each night, and it doesn’t come back until sometime between 4 am and 6 am each morning.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>(The only reason I know that is that I was up the other night, and 4 am it was still off – usually have it back when I regularly get up at 6 am)<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>We have the newest modem.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>We have turned in a trouble ticket twice – and no one has contacted us.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Seems to be related to the fact that the students are back – that is when it started.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>ARGH!<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Can’t get much done via computer this week in the evening.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Bev<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Saundra Lund [mailto:v2020@ssl1.fastmail.fm] <br><b>Sent:</b> Tuesday, August 23, 2011 9:43 AM<br><b>To:</b> 'Bev Bafus'; 'Moscow Vision 2020'<br><b>Subject:</b> RE: [Vision2020] Frontier DSL<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Hi Bev,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>We use Frontier DSL & have been having some . . . issues recently.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Most commonly, we’re having periodic issues of a day or two of really slow speeds (as in 0.46 Mb/s download speeds, which is a far cry from the 3.0 we should be getting – so far today, we’ve been hovering around 1.83 Mb/s). Very annoying. We know the lines in our neighborhood are pure crap – for a while, Verizon & then Frontier was having to come out pretty much monthly to splice or whatever wires on the main trunk line somewhere a few blocks from our house – that went on for years. The last time seems to have fixed the phone line static problems, but it’s been since then that we’ve noticed DSL speed slowing to a crawl periodically.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>What do you mean it’s shutting off around 8 PM? Are you losing your connection? If so, we’ve be having an issue for the last couple of weeks where our we lose our connection every dang day between 12-1 PM for several minutes. I was thinking that’s when the modem was contacting the mothership to reauthorize/get a new IP addy, but according to Frontier, the connection shouldn’t be dropped when that happens. They looked at the 8 hour log (IIRC) for our modem & there are errors, so the thinking is that our modem is going out.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Did you get the flyer in their bill about the new modem? <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Saundra Lund<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Moscow, ID<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The only thing necessary for the triumph of evil is for good people to do nothing.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>~ Edmund Burke<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> vision2020-bounces@moscow.com [mailto:vision2020-bounces@moscow.com] <b>On Behalf Of </b>Bev Bafus<br><b>Sent:</b> Tuesday, August 23, 2011 6:24 AM<br><b>To:</b> 'Moscow Vision 2020'<br><b>Subject:</b> [Vision2020] Frontier DSL<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:black'>Anyone else in Moscow using Frontier DSL?<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>And have you noticed it shutting off at 8 p.m. every night for the last week or two?<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>We can’t get any help from Frontier…….<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Bev<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p></div></body></html>