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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Mr. Schwaller,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>If you are such an authority on Gritman, then why are Gritman&#8217;s
patient satisfaction survey marks always above 90%?&nbsp; Why has Gritman been
awarded the Gold Seal of Approval by the Joint Commission on the Accreditation
of Healthcare Organizations?&nbsp; I will be glad to give you proof; how about
you do the same and also reveal your sources?<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Why do you find it enjoyable to spread lies and hide behind a
false name?&nbsp; Does that say something about you?<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>B. J. Swanson<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> vision2020-bounces@moscow.com
[mailto:vision2020-bounces@moscow.com] <b>On Behalf Of </b>Glenn Schwaller<br>
<b>Sent:</b> Saturday, September 29, 2007 6:42 PM<br>
<b>To:</b> vision2020@moscow.com<br>
<b>Subject:</b> Re: [Vision2020] Gritman's Incompetence on CNN<o:p></o:p></span></p>

</div>

<p class=MsoNormal style='margin-left:.5in'><o:p>&nbsp;</o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'>One example that &quot;got out&quot; because of the
human interest story.&nbsp; You would shudder at the number of &quot;under the
table&quot; settlements that Moscow patients have had to take because of
incompetence, some resulting in life-threatening situations.&nbsp; These are
much more important human interest stories but sadly the terms of settlement
prohibit disclosure.<br>
<br>
&nbsp;I will happily wave, one way or another, at Gritman as I zoom past on my
way to Spokane for medical care.<br>
<br>
GS<o:p></o:p></p>

<div>

<p class=MsoNormal style='margin-left:.5in'><span class=gmailquote>On 9/29/07, <b>Tom
Hansen</b> &lt;<a href="mailto:thansen@moscow.com">thansen@moscow.com</a>&gt;
wrote:</span><o:p></o:p></p>

<p class=MsoNormal style='margin-left:.5in'>Yes.<br>
<br>
And one more question, Arnie.<br>
<br>
What color is the sky in your world?<br>
<br>
Seeya round town, Moscow.<br>
<br>
Tom Hansen<br>
Moscow, Idaho<br>
<br>
&quot;We're a town of about 23,000 with 10,000 college students. The college <br>
students are not very active in local elections (thank goodness!).&quot;<br>
<br>
- Dale Courtney (March 28, 2007)<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:vision2020-bounces@moscow.com">vision2020-bounces@moscow.com
</a>[mailto:<a href="mailto:vision2020-bounces@moscow.com">vision2020-bounces@moscow.com</a>]<br>
On Behalf Of Carl Westberg<br>
Sent: Saturday, September 29, 2007 12:10 PM<br>
To: <a href="mailto:vision2020@moscow.com">vision2020@moscow.com </a><br>
Subject: Re: [Vision2020] Gritman's Incompetence on CNN<br>
<br>
Donovan, in your lonely crusade to vilify Gritman Hospital, have you noticed<br>
<br>
that it is a, well, lonely crusade?&nbsp;&nbsp;Carl Westberg Jr.<br>
<br>
<br>
&gt;From: Donovan Arnold &lt;<a href="mailto:donovanjarnold2005@yahoo.com">donovanjarnold2005@yahoo.com</a>&gt;<br>
&gt;To: keely emerinemix &lt;<a href="mailto:kjajmix1@msn.com">kjajmix1@msn.com</a>&gt;,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;donald
huskey <br>
&gt;&lt;<a href="mailto:donaldrose@cpcinternet.com">donaldrose@cpcinternet.com</a>&gt;,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&quot;'vision2020'&quot;
&lt;<a href="mailto:vision2020@moscow.com">vision2020@moscow.com</a>&gt;<br>
&gt;Subject: Re: [Vision2020] Gritman's Incompetence on CNN<br>
&gt;Date: Sat, 29 Sep 2007 00:23:22 -0700 (PDT)<br>
&gt;<br>
&gt;Well, Keely, we all have the right to refuse good medical treatment if we <br>
&gt;want too, at least for now. But please make sure they check your birth date<br>
<br>
&gt;and social security number. Otherwise, there could be a &quot;Mix&quot; up.<br>
&gt;<br>
&gt;&nbsp;&nbsp; Best,<br>
&gt;<br>
&gt;&nbsp;&nbsp; Donovan<br>
&gt;<br>
&gt;keely emerinemix &lt;<a href="mailto:kjajmix1@msn.com">kjajmix1@msn.com</a>&gt;
wrote:<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; .hmmessage
P&nbsp;&nbsp;{&nbsp;&nbsp;margin:0px;&nbsp;&nbsp;padding:0px&nbsp;&nbsp;}&nbsp;&nbsp;body.hmmessage&nbsp;&nbsp;{<br>
&gt;FONT-SIZE:
10pt;&nbsp;&nbsp;FONT-FAMILY:Tahoma&nbsp;&nbsp;}&nbsp;&nbsp;&nbsp;&nbsp;I'll
&quot;avoid Gritman,&quot; as Donovan<br>
<br>
&gt;says, by eating healthy, exercising, not smoking, not drinking too much, <br>
&gt;and flossing every night.&nbsp;&nbsp;Should those things fail me, though,
and I need<br>
&gt;hospitalization, or should something sudden come up, you can bet I'll be<br>
&gt;heading down Main Street.&nbsp;&nbsp;Not &quot;in spite of Gritman's
reputation,&quot; but <br>
&gt;because of it.<br>
&gt;<br>
&gt;keely<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;---------------------------------<br>
&gt;&nbsp;&nbsp; From: <a href="mailto:donaldrose@cpcinternet.com">donaldrose@cpcinternet.com</a><br>
&gt;To: <a href="mailto:vision2020@moscow.com">vision2020@moscow.com</a><br>
&gt;Date: Fri, 28 Sep 2007 21:14:58 -0700<br>
&gt;Subject: Re: [Vision2020] Gritman's Incompetence on CNN<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; We are blessed by the presence of Gritman Hospital
in our community. <br>
&gt;If and when Donovan s&nbsp;&nbsp;accomplishments equal even a thousandth
part of the<br>
&gt;contribution that Gritman Hospital, its staff and board members have made<br>
&gt;for over a hundred years, then perhaps he will have some credibility in his
<br>
<br>
&gt;vague, ill-founded complaints.&nbsp;&nbsp;I am beyond pity for you, (and
even beyond<br>
&gt;disgust) Donovan, but for your own sake, and&nbsp;&nbsp;to retain even a
modicum of<br>
&gt;self-respect, knock it the hell off.<br>
&gt;&nbsp;&nbsp; Rose Huskey <br>
&gt;<br>
&gt;&nbsp;&nbsp; -----Original Message-----<br>
&gt;From: <a href="mailto:vision2020-bounces@moscow.com">vision2020-bounces@moscow.com</a>
[mailto:<a href="mailto:vision2020-bounces@moscow.com">vision2020-bounces@moscow.com
</a>]<br>
&gt;On Behalf Of Betsy Dickow<br>
&gt;Sent: Friday, September 28, 2007 8:30 PM<br>
&gt;To: 'vision2020'<br>
&gt;Subject: Re: [Vision2020] Gritman's Incompetence on CNN<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Donovan,<br>
&gt; <br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; I'm sorry you get such pleasure out of dissing the
hospital and many<br>
&gt;other organizations and individuals.&nbsp;&nbsp;No one is perfect, and that
includes<br>
&gt;you.<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Give us a break and a little peace from
your&nbsp;&nbsp;constant negativity <br>
&gt;please.<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Betsy<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ----- Original Message -----<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; From: Donovan Arnold<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; To: <a href="mailto:vision2020@moscow.com">vision2020@moscow.com</a><br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Sent: Friday, September 28, 2007 6:44 PM<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Subject: [Vision2020] Gritman's Incompetence on
CNN<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Gritman's incompetence now hits National News! <br>
&gt;<br>
&gt;<br>
&gt;<a
href="http://www.cnn.com/video/#/video/offbeat/2007/09/28/bishop.not.dead.yet.kxl">http://www.cnn.com/video/#/video/offbeat/2007/09/28/bishop.not.dead.yet.kxl</a><br>
y<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; I want to remind people, avoid Gritman whenever
possible.<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Some might explain this as a simple clerical
error. But if this guy<br>
&gt;was a diabetic, allergic to certain medications, or taking medications that
<br>
<br>
&gt;could react badly to a medication administered because they have the wrong<br>
&gt;record, it could be fatal.<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Basic 101 treatment is ALWAYS first ask, &quot;Do I
have the right person?&quot; <br>
<br>
&gt;This has to be checked with birth date and/or social security number.<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Nurses get fired and could lose their license for
this type of error.<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Best,<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;&nbsp;&nbsp;&nbsp;&nbsp; Donovan<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;<br>
&gt;---------------------------------<br>
&gt;<br>
&gt;&nbsp;&nbsp; Boardwalk for $500? In 2007? Ha! <br>
&gt;Play Monopoly Here and Now (it's updated for today's economy) at Yahoo!<br>
&gt;Games.<br>
&gt;<br>
&gt;---------------------------------<br>
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=======================================================<o:p></o:p></p>

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