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<DIV><SPAN class=187020101-23122005><FONT size=2>Response from First Step:</FONT></SPAN></DIV>
<DIV><SPAN class=187020101-23122005><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=187020101-23122005><FONT size=2><EM>"I just spoke with an adminstrator that said that one of the mail servers had a flood of traffic on it that it's still working through. Apparently as various email worms attempt to spread, they blast out hundreds of thousands of emails an hour that can overload even the best email systems (and ours is impressive, handling email for over 26,000 customers) and as much as they try to limit that with the use of Postini and other methods, from time to time the sheer volume of traffic causes a backlog. Mail is rarely lost when this happens though - just delayed."</EM> </FONT></SPAN></DIV>
<DIV><SPAN class=187020101-23122005><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=187020101-23122005><FONT size=2></FONT></SPAN> </DIV></TD></TR>
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<TD id=INCREDIANIM vAlign=bottom align=middle></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><SPAN id=IncrediStamp><SPAN dir=ltr><A href="http://www.incredimail.com/index.asp?id=54475"><IMG alt="Add FUN to your email - CLICK HERE!" hspace=0 src="http://www2.incredimail.com/contents/stamps/imstp_emo_en.gif" align=baseline border=0></A></SPAN></SPAN></BODY></HTML>