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<b><font color="#000000">Thanks for writing what you did this morning
to Vision2020, Bill Moore.<br>
<br>
And thank you for your company's support to our community and to our
region. <br>
<br>
It really has been nice to watch the evolution of your company and the
expansion of its services into the small communities of the rural
inland northwest. This has been extra special because FirstStep
Internet is a home grown<br>
enterprise and not a "national chain!" <br>
<br>
It has taken vision and some degree of daring to make the investment
that FSI has into a region with a small and<br>
dispersed population. You have demonstrated that wireless connectivity
is a feasible solution and that we do not have to live in metropolitan
America to be at the cutting edge of net connectivity and services.<br>
<br>
Thank you, again.<br>
<br>
Sam Scripter<br>
<a class="moz-txt-link-abbreviated" href="mailto:MoscowSam@moscow.com">MoscowSam@moscow.com</a><br>
<br>
-------------------------------------------<br>
</font></b><br>
Bill Moore wrote:
<blockquote cite="mid200412101751.iBAHpQY9006044@starfish.fsr.com"
type="cite">
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<div class="MsoNormal" dir="ltr"><font color="#0000ff"><span
style="font-size: 10pt; color: black; font-family: Arial;">Mr. Fox and
Vision2020 subscribers,</span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></font></div>
<div class="MsoNormal" dir="ltr"><font color="#0000ff" face="Arial"
size="2"><span style="font-size: 12pt;"> </span></font><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></div>
<div class="MsoNormal" dir="ltr"><span
style="font-size: 10pt; color: black; font-family: Arial;">I<span
class="066344417-10122004"> </span>feel that I must respond to your
charges of poor customer service and inadequate network</span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></div>
<div class="MsoNormal" dir="ltr"><span
style="font-size: 10pt; color: black; font-family: Arial;">resources.
Vision 2020 is a <span class="066344417-10122004">forum </span>made
available to the community through the donation</span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></div>
<div class="MsoNormal" dir="ltr"><span
style="font-size: 10pt; color: black; font-family: Arial;">of
considerable resources and expense by First Step Internet. I feel it is
in <span class="066344417-10122004">very </span>poor</span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></div>
<div class="MsoNormal" dir="ltr"><span
style="font-size: 10pt; color: black; font-family: Arial;">taste to
use this venue to spread unsubstantiated rumor and innuendo about First
Step<span class="066344417-10122004">.</span></span></div>
<div class="MsoNormal" dir="ltr"><span
style="font-size: 10pt; color: black; font-family: Arial;"><span
class="066344417-10122004">W</span>e as a company<span
class="066344417-10122004"> </span>have spent time enough chasing
windmills for Mr. Fox that we have</span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></div>
<div class="MsoNormal" dir="ltr"><span
style="font-size: 10pt; color: black; font-family: Arial;">come to<span
class="066344417-10122004"> </span>more or less expect this sort of
attack. I'd really rather not get into technical</span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></div>
<div class="MsoNormal" dir="ltr"><font color="#0000ff"><span
style="font-size: 10pt; color: black; font-family: Arial;">issues of
mail-server horse-power and bandwidth. Our bandwidth is more than
sufficient </span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></font></div>
<div class="MsoNormal" dir="ltr"><font color="#0000ff"><span
style="font-size: 10pt; color: black; font-family: Arial;">to handle
our customers' requirements. That is why when the <st1:place w:st="on"><st1:PlaceType
w:st="on">University</st1:PlaceType> of <st1:PlaceName w:st="on">Idaho</st1:PlaceName></st1:place>
went looking for a </span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></font></div>
<div class="MsoNormal" dir="ltr"><font color="#0000ff"><span
style="font-size: 10pt; color: black; font-family: Arial;">redundant
carrier to handle their network load when their network fails, they
chose First Step.</span><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></font></div>
<div class="MsoNormal" dir="ltr"><font color="#0000ff" face="Arial"
size="2"><span style="font-size: 12pt;"> </span></font><span
style="font-size: 10pt; color: navy; font-family: Arial;"><o:p></o:p></span></div>
<pre wrap="">(snip, by Sam ...)
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