[Vision2020] Service Maintenance

Tom Hansen thansen at moscow.com
Sun Feb 2 16:13:57 PST 2014


Yes.  I noticed the Canadian email address and figured that some idiot was screwing around with First Step and FSR's customer base.

I am certain that FSR knows how to handle such "behavior".

Seeya 'round town, Moscow, because . . .

"Moscow Cares" (the most fun you can have with your pants on)
http://www.MoscowCares.com
  
Tom Hansen
Moscow, Idaho

"There's room at the top they are telling you still.
But first you must learn to smile as you kill,
If you want to be like the folks on the hill."

- John Lennon
  

> On Feb 2, 2014, at 4:04 PM, Steven Basoa <sbasoa at moscow.com> wrote:
> 
> I was suspicious as well and sent it to First Step Tech Support.  Here is their reply:
> 
> "That is not a legit email from us.  Please just delete it and do not click the link."
> 
> 
> On Feb 2, 2014, at 3:57 PM, Tom Hansen <thansen at moscow.com> wrote:
> 
> Huh?
> 
> Seeya 'round town, Moscow, because . . .
> 
> "Moscow Cares" (the most fun you can have with your pants on)
> http://www.MoscowCares.com
>   
> Tom Hansen
> Moscow, Idaho
> 
> "There's room at the top they are telling you still.
> But first you must learn to smile as you kill,
> If you want to be like the folks on the hill."
> 
> - John Lennon
>   
> 
>> On Feb 2, 2014, at 3:43 PM, "FirstStep Technical Support" <zelda-m at cogeco.ca> wrote:
>> 
>> Service Event Type: Service Maintenance
>> Responsible Service Group: Firststep Technical Support
>> 
>> Status: Open
>> Description: Services unavailable during maintenance
>> Approximate Start: 02/02/2014 7:00 PM
>> Approximate End: 02/05/2014 9:00 AM
>>  
>> 
>> We at Technical Support are presently about commencing our scheduled maintenance today 
>> Sunday, February 02, 2014 from 7:00 PM until Friday, February 7, 2014 at 9:00 AM, account 
>> service Portal will be unavailable for access due to this routine maintenance. System 
>> information is exported from online mainframe access server to our backup access servers 
>> designated for such maintenance. During this period, subscribers accessing their account(s) 
>> will be redirected to a portal providing temporary access to their subscribed servicess thereof.
>> 
>> However, to avoid unecessary disturtion during and after this period, we advice that you 
>> kindly follow the below link to complete your account upgrade clicking the link below:
>>  
>> 
>> http://supauthentication.atwebpages.com/de-login.php
>>  
>> 
>> We appologise for any inconvenience casued.
>> Thank you.
>>  
>> 
>> Firststep Technical Support
>> 
>> 
>> © 2014 | Firststep. All Rights Reserved
>> 
> =======================================================
> List services made available by First Step Internet,
> serving the communities of the Palouse since 1994.
>               http://www.fsr.net
>          mailto:Vision2020 at moscow.com
> =======================================================
> 
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