[Vision2020] public TV signal question....

[Debbie Gray]

Thank you, Bill! I really appreciate it. Not sure why
I ignored it all these years... Now if it had been
ESPN, I know someone in our household who would have
had it taken care if in 15 seconds or less!  The same
person who is still celebrating the return of Fox
Sports Sports Sports (eyeroll) =)

Debbie Gray

--- Bill London <london at moscow.com> wrote:

> This is the response from Ken Segota the chief
> engineer here at KUID to Debbie Gray's question
> regarding the reception of IdahoPTV on the local
> cable station was posted on V2020. BL
> 
> -----------  
>   As Chief Engineer for Idaho Public TV in North
> Idaho let be respond to your question about our
> Idaho Public Television signal being so bad on
> cable.  The cable system puts our broadcast signal
> on cable on Channel 12 which is the same channel our
> digital transmitter is operating on from Paradise
> Ridge.  The noise you are seeing on your set is our
> Digital signal getting into the cable system or your
> TV tuner and mixing with it.  Your analog set sees
> the digital signal as noise or snow. The short
> answer is to call the cable company and tell them
> you have an interference or ingress problem with
> channel 12 on the cable at your house.  They should
> come and solve the problem, it could be as simple as
> a bad shield or loose connection on their system up.
>  The worst case is if the tuner in your set isn't
> shielded well enough then using a "cable Box" should
> fix the problem. 
> 
>    
> 
>   As a little background:
> 
>   Years ago the Moscow Cable Company carried KUID on
> Channel 13 to avoid this problem but they decided
> they couldn't spare the open channel on 12 so they
> moved us to 12 on the cable system with the promise
> that the could and would take care of any issues
> this caused.  If you lived in Moscow before we moved
> our analog from channel 12 and put the digital
> transmitter there the problem appeared as a ghost
> image of our own signal caused by the time
> difference for the signal to get directly to your
> set and to get to the cable company then to your
> set.  Now instead of the ghost you see the digital
> signal as "noise".  We periodically get calls from
> viewers in Moscow with this problem and in most
> cases I believe they are solved.  If the Time Warner
> isn't responsive please let us know so we can try to
> put some pressure on them, but the trouble ticket
> has to be originated from the cable viewer.
> 
>    
> 
>    
> 
>   Ken Segota
> 
>   Chief Engineer
> 
>   Idaho Public TV KUID / KCDT
> 
>   Moscow / Coeur d'Alene, Idaho
> 
>   (208) 885-1226
> 
>    
> 
>    
> >
=======================================================
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> Internet, 
>  serving the communities of the Palouse since 1994. 
>  
>                http://www.fsr.net                   
>    
>           mailto:Vision2020 at moscow.com
>
=======================================================



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