[Vision2020] Archies on the Square

[J Ford]

Except when the customer is wrong!  In this case, yes, mayhap the owner 
COULD have responded differently and given the same circumstances, probably 
would.  BUT, given that he had already been hit hard by the fool "companion" 
as well as a bunch of angry and mis-understanding people who did not bother 
to ask HIM what happened, I think just flipping them off was a sign of great 
control.  As far as offering them food - why?  Why reward bad behavior?  
'Cause that's what he'd be doing.

Sorry, but I think the "companion" started this and really owes not only the 
owner but the client, the community and everyone disabled that they work 
with - a HUGE apology....and mayhap he/she needs to find another line of 
work....he/she is not doing so well in this one.


J  :]





>From: "Bill London" <london at moscow.com>
>To: "Chasuk" <chasuk at gmail.com>, "Andreas Schou" <ophite at gmail.com>
>CC: vision2020 at moscow.com
>Subject: Re: [Vision2020] Archies on the Square
>Date: Sat, 31 Mar 2007 10:36:28 -0800
>
>In this mess, there's plenty of responsibility to share....
>I think the business owner could have defused this bomb quite easily by
>responding nicely when the group of protesters came to his business a few
>days later.
>Instead of "flipping them off" etc, he could have made nice, given them 
>free
>pancakes, etc
>That would have ended it.
>Why did he not remember the old adage..."the customer is always right"
>??????????????????
>BL
>
>
>
>
>
>
>----- Original Message -----
>From: "Chasuk" <chasuk at gmail.com>
>To: "Andreas Schou" <ophite at gmail.com>
>Cc: <vision2020 at moscow.com>
>Sent: Friday, March 30, 2007 7:40 PM
>Subject: Re: [Vision2020] Archies on the Square
>
>
> > > Once it was explained to him, the appropriate reaction was not to yell
> > > at the person on the other end of the phone.
> >
> > So, an incompetent caregiver phones his business and expects an
> > apology for a problem that he (the caregiver) caused, and anger isn't
> > a reasonable response?  Two faux pas occurred; the first being Tom
> > Hopper's impertinent phone call, the second being Jim Johnson's
> > unfortunate reaction.  If Hopper had not been an ass, he would have
> > apologized as soon as he realized that Johnson was unaware of Dan's
> > disability.  The course of events would then likely have included a
> > reciprocal apology by Johnson.
> >
> > Johnson's crime was more lack of eloquence than anything else.  He has
> > explained this, but the lure of conspicuous righteousness has proven
> > more important than truth or charity.
> >
> > I'm going to swear in the next two paragraphs.  For those who can't
> > handle it, skip ahead, or avert your eyes.
> >
> > Jim might have said: "How was I supposed to know he was disabled?  He
> > wasn't wearing a fucking sign around his neck!"  It isn't surprising
> > that a self-confessed inarticulate man utters instead something which
> > approaches that meaning but is less acceptably expressed.
> >
> > I am not a Christian, as I have made clear on numerous occasions, but
> > I do believe in interpreting the words of  those with whom I am in
> > disagreement CHARITABLY.  If Johnson had yelled to Hopper, while he
> > and Dan were still in the restaurant, 'Get that fucking retarded freak
> > out of here!" then a charitable interpretation would obviously be
> > difficult.  However, that is not what Johnson yelled.  Further, the
> > outburst occurred after the main event, and was the result of
> > considerable provocation.  Hopper's own ineptitude was the cause.
> >
> > This has been explained ad nauseum, and I am not inclined to explain
> > it again.  The simple fact is that sanctimoniousness bullyboys have
> > crucified a man for losing his temper and expressing himself poorly.
> >
> > For the first time in 10 years, I feel shame for living in Moscow.
> >
> > =======================================================
> >  List services made available by First Step Internet,
> >  serving the communities of the Palouse since 1994.
> >                http://www.fsr.net
> >           mailto:Vision2020 at moscow.com
> > =======================================================
> >
>
>=======================================================
>  List services made available by First Step Internet,
>  serving the communities of the Palouse since 1994.
>                http://www.fsr.net
>           mailto:Vision2020 at moscow.com
>=======================================================

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