[Vision2020] ANOTHER Pet Food Recall: Blue Buffalo Spa Select Kitten Dry Food

Saundra Lund sslund at roadrunner.com
Thu Apr 19 15:42:30 PDT 2007


http://www.bluebuff.com

IMPORTANT NOTICE

Voluntary Recall of Spa Select Kitten Dry Food 

Dear Pet Parents: 

The Blue Buffalo Company has undertaken a voluntary recall on one production
run of our Spa Select Kitten dry food. The production code on the recalled
product is:

"Best Used By Mar. 07 08 B." 

We have taken this action because the rice protein concentrate used for this
one production run was obtained from Wilbur-Ellis, the same company who
supplied this ingredient to Natural Balance. Test results received late last
evening (4/18) indicated that this rice protein concentrate tested positive
for melamine. This is the first and only time our manufacturing partner
sourced an ingredient from Wilbur-Ellis, and we had no knowledge that they
had imported the ingredients from China. 

We have advised the FDA of this finding and will be working closely with
them on this issue. 

Of the 5,044 bags produced in this one run, we were able to prevent the
majority from ever entering retail distribution. We are working closely with
our retail partners to remove this product immediately and will be
re-stocking the shelves with Spa Select Kitten dry food that was produced
without any rice protein sourced from Wilbur-Ellis as soon as possible. 

If you currently have a bag of Spa Select Kitten dry food, please check the
code date and if it matches the one shown above discontinue use immediately
and return it to the place of purchase for a full refund. If your cat has
eaten any of the recalled food, please call your veterinarian immediately to
discuss if there are any risks to your pet. 

Should you have a specific question call our Customer Service Department at
1-800-919-2833 or email us at info at bluebuff.com. We understand your desire
for immediate answers and we will be working to get back to you as quickly
as we can. 

No other Spa Select cat food or dog food, canned or dry, is included in this
recall.

As a family owned company whose reason for being is to provide cats and dogs
with the highest quality natural foods, we are extremely upset by this
recall and can't begin to apologize enough to our customers. From our
perspective, it is unacceptable to produce even one bag of food with the
potential to cause a pet to become ill, and we will further tighten our
ingredient sourcing and quality assurance procedures as a result of this
incident. 

Sincerely, 

Bill Bishop
President
The Blue Buffalo Company




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