[Vision2020] V2020 Problems

[Art Deco aka W. Fox]

Ted, et al,

I may be wrong, but below is a possible explanation of the FSR email, V 2020 
problems.

First, it is not just V 2020 but emails from various sources and geographical 
locations that are sometimes delayed up to six days.  Some emails have been 
forever lost.

The servers at FSR have a maximum capacity to handle email.  When that capacity 
is exceeded, the emails are cached somewhere else and retrieved, if possible, 
when the system has enough unused capacity to handle them.  Sometimes it is not 
possible to retrieve the cached emails on a timely basis or to retrieve them at 
all.

Another problem concerns the allegations that certain users emails are being 
read by certain FSR staff.

When I first signed up with FSR, the technical support was very good and one 
seldom had to wait.  Now, it is hard to get connected on call to them; leaving a 
message sometimes leads to a long (more than a day) wait.  The last experience I 
had was with someone who could not find the problem of why I could not connect 
to the mail server and seemed to have no idea of how to investigate the problem. 
(I always do the obvious before calling, including a cold boot just in case of 
an OS foul-up).  He then said it was a problem with my machine.  A few hours 
later without any more action on my part, the mail connection started working 
again.

I am on a wireless connection.  Sometimes it works very well.  Sometimes it is 
pathetically slow, due probably due to FSR's insufficient bandwidth.

Further, FSR is on a number of span-block lists.  This means that certain ISPs 
will not accept any emails from anyone using FSR.  I reported the problem 
yesterday after receiving another message saying my email was blocked because 
FSR was considered a spammer.  The problem was acknowledged by FSR with a very 
short note saying that they are working on it.  It may be a problem with virus 
infected machines of FSR users who are spam robots and/or real spammers.  This 
explanation would also explain the sluggish response at times.  It is alleged 
that FSR does not have the adequate hardware, software, or technical expertise 
to find the spammers.

I like to support local businesses.  However, the problems above are beginning 
to lead me to consider finding a more reliable, more secure, and more responsive 
ISP connection.

Has anyone else had these problems?  Or different explanations/solutions?

Wayne

Wayne A. Fox
waf at moscow.com
PO Box 9421
Moscow, ID 83843
208 882-7975


  ----- Original Message ----- 
  From: Tbertruss at aol.com
  To: vision2020 at moscow.com
  Sent: Wednesday, December 08, 2004 9:50 PM
  Subject: [Vision2020] V2020 Problems



  All:

  It took about one minute for my last post to post to the list.  So why after 
six hours has my previous post from earlier today not posted yet?  Some computer 
God must know.

  Ted Moffett


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